R&D MedTech - Prime Patient
Personal Health Records
As physicians struggle to decide when to incorporate electronic health records into their practices, personal health records are gaining popularity. For example, in a November 2006 survey commissioned by the Markle Foundation, nearly two-thirds of the 1,003 adults polled said they would like to access their medical information electronically.
A trend toward patient-centered health care has increased the importance of finding ways to engage individuals in managing their health and well-being. As a result, Personal Health Records (PHRs) such as Greenway’s Prime Patient allow patients to store and access their medical information electronically.
If you answer yes to any of the following questions, your practice would benefit from the PrimePatient Application:
• Do you get a lot of patient phone calls? What is your average hold time? Does your practice experience problems handling your call volume?
• Have you ever explored web-based communication between your practice and your patients?
• Do you mail out pre-registration packets? If so, do you know how much you spend on material and postage?
• Do you currently have a web site? If so, are you happy with it?
• Do you presently market your practice to the local community (to potential patients, referring practices)?
Prime Patient is a patient’s Personal Health Record (PHR) portal that not only meets what patients expect in modern technology and medical services but also increases efficiencies within the practice’s workflow. This feature rich module to Greenway's PrimeSuite offers many features and benefits. PrimePatient gives patients their own Personal Health Record (PHR) and provides a complete summary of their current health, any chronic problems, and their medical history. Provided with this information are a set of web based tools to allow patients to initiate and maintain their PHR. These all provide a better patient experience through technology and electronic medical records.
PrimePatient also gives practices the ability to move to an entirely paperless process by allowing patients to complete necessary preliminary paperwork online from their home, or by using a kiosk in the physician’s office. This not only brings efficiencies for the office staff but also provides a better, faster, and easier patient experience. Additionally patients can update their medical history online and report drug reactions and interactions efficiently which not only provides a higher quality of care but saves the practice time in the process.
Patient to physician communication is a prime focus of PrimePatient with numerous features to enhance that communication including e-mail notification that lab results are available and online requests for prescription refills among many others. PrimePatient enhances workflow for the practice, is convenient for the patient, and helps bring both to the cutting edge of electronic medical technology.
Practice Benefits:• Demographics, insurance and employer updates
• Custom health history forms
• Appointment requests and reminders
• Prescription renewal requests
• Online consults and nonurgent medical questions
• Online bill payment
• Referral management
• Test and lab alerts
• Patient education
• Patient kiosks for in-office use
Patient Benefits:
• Personal Health Record
• Appointment scheduling
• Preregistration
• Patient history interviews
• Patient-initiated refill requests
• Patient education
• Secure, patient-clinician messaging
• Electronic bill pay
Where do the savings to the practice come from?
• Practices can trade patient phone calls for portal communication that take less time to process. The time & labor savings in moving patients from the phone to online is substantial and cannot be overemphasized.
• Extensive postage and labor savings can be achieved by moving from mailing out paper registration materials to having new patients register online.
• The Custom Intake Forms provide complete customization of registration & health history forms that patients fill out.
• Online Bill Payment with Budget Payment Plans equal timely payments and a significant improvement in patient collections.
• Virtual Card Swipers allow practices to rid themselves of expensive credit card terminals and the dedicated phone lines to support them.
• CCR-compliant Personal Health Records allow patients to easily track and maintain their Health History.
• Our Custom Website with Full Content Management allows practices to keep their website up-to-date without having to request expensive changes from a website developer that can take weeks to complete.
• PrimePatient offers an enhanced web presence that promotes a practice as progressive and innovative to patients. It presents an impressive advertising and marketing foundation for the practice that can replace traditional and expensive Yellow Page advertising.
Why should your practice choose our product?
• We offer the most extensive feature list in the industry with unmatched functionality.
• Integration with Greenway’s PrimeSuite ensures efficient and seamless information sharing between patients and the practice. Since PrimePatient is core to our Physicians’ Infrastructure, we are committed to full integration between PrimePatient and PrimeSuite.
For more information, contact R&D MedTech at 918-682-2285.